acocex responds

ACOCEX RESPONDE is the exclusive service offered by ACOCEX through its members, professionals with proven experience and knowledge, and aimed at SMEs and entrepreneurs with basic advice and consultation needs on foreign trade and international business in any of its phases and specializations.
ACOCEX RESPONDE consists of:
  • UNLIMITED * basic questions about foreign trade
  • DIRECT contact by phone or email
  • IMMEDIATE response and resolution to the query in a maximum of 48 hours
  • ACOCEX RESPONDS, ALSO ON YOUR MOBILE AND ON-LINE PLATFORM, take us wherever you need us. Download the APP (Android) here **
PRICE:
  • 150 €/YEAR for PYMES
  • 90 €/YEAR for freelancers and entrepreneurs (PYMES with less than 1 year)
*Maximum one daily consultation per company

** Professional application. Check the contracting conditions. (For Apple users – download in the AppStore)

Consultation areas

Customs

You can obtain a tariff item, the tariff report at origin or destination, which is the most recommended customs area for your operation, with which customs agent you must work, what documents you must present at customs or how you must calculate the import customs debt; How to start the process to work in a dual-use regime, defense material, goods subject to Special Taxes, goods subject to quotas or restrictions, how to start the process to obtain a tax or customs warehouse or how to operate in them, including a warehouse Frank.

Transport

You can ask us, how to select a logistics operator, what is the most appropriate transport depending on its volume or gross weight or dimensions, what and how the contents that come in the transport documents, AWB, CMR, CIM, BL are interpreted , notifications on arrival or delivery, cargo notifications.

Insurance

You can ask about what your coverage should be according to your purchase and sale. Do not forget that you always have to have insurance in transport, in the displacement of your workers, in the currency exchange, in the coverage against non-payment or the guarantee of delivery of merchandise or coverage against damage to a third party at destination.

Banking

The so-called means of collection and payment, it asks, with which bank it should operate, if the collection or payment system, for its operation is the most suitable. If the destination country can make it difficult for you to pay in a specific system.

Taxation

You can ask us, how to select a logistics operator, what is the most appropriate transport depending on its volume or gross weight or dimensions, what and how the contents that come in the transport documents, AWB, CMR, CIM, BL are interpreted , notifications on arrival or delivery, cargo notifications.

Financing

You have to obtain money to finance your projects, ask us, with whom in Spain, depending on your project, destination country, sector and amount you can contact. We will help you find the capital you need.

Hiring

You can check which is the model of contract or legal form, more suitable for the project you are going to carry out, how it should be protected internationally if it does not have at least purchase and sale contracts. Or how to solve an international problem through the usual channels such as the courts, arbitration, mediation or conciliation.

Incoterms

You are in doubt as to the appropriate delivery condition for your sale, Incoterms 2000 or 2010, or you are dealing with special merchandise that are subject to Orgalimes or FOSFA standards. We also help you.

Contact us at acocexresponde@acocex.es for more information and hiring.